Help Centre

Short Guides, Written By The People Who Built It.

Everything you need to set up your team, track time, and review activity. Most articles take two minutes.

Browse By Area

18 Articles • Updated July 2026 01

Screenshots & Activity

Captures, Activity Rates And URL Tracking.

Screenshots

How screenshots are captured

2 min • updated July

Chronoca takes automatic screenshots at random intervals every 5–10 minutes. They're compressed and uploaded to the cloud securely.

  1. 1Screenshots are taken at random intervals, not fixed times.
  2. 2Images are JPEG compressed for speed and stored on AWS S3.
  3. 3If you're offline, screenshots queue locally and sync when reconnected.
Still stuck? Ask a person →

Activity tracking

Understanding your activity rate score

2 min • updated July

URL tracking

How active URLs and apps are logged

1 min • updated June

WHEN AN ARTICLE ISN'T ENOUGH

Three Ways To Reach An Actual Person

There is no ticket queue and no chatbot. Nine of us answer everything.

Email Us

SAME DAY, USUALLY

Write in plain English and you'll get a reply from someone who can change the product, not read a script.

Book a 20-minute screen-share with one of us. We'll walk through your dashboard, settings, or anything else live.

Browse our FAQ covering setup, screenshots, activity tracking, team management, and billing — most answers are one paragraph.

Can't Find How To Do Something?

Tell Us What You Were Trying To Do And We'll Either Show You, Or Build It.

SUPPORT INCLUDED ON EVERY PLAN · NO TICKET NUMBERS